NOVIANDY, T. R.; IDROES, G. M.; HARDI, I.; AFJAL, M.; RAY, S. A Model-Agnostic Interpretability Approach to Predicting Customer Churn in the Telecommunications Industry. Infolitika Journal of Data Science, [S. l.], v. 2, n. 1, p. 34–44, 2024. DOI: 10.60084/ijds.v2i1.199. Disponível em: https://heca-analitika.com/ijds/article/view/199. Acesso em: 2 may. 2026.